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Browsing data includes: cookies, cache, history and saved passwords. Occasionally you may need to clear some or all of this data. Different browsers have slightly different methods. The links below take you to guides produced by the browsers.

Please note:

The vast majority of all University computers have been updated to Windows 10 and Office 2016.

New features available in Windows 10 have been documented on the Windows 10 Moodle Page. If you would like a familiarisation session, please book a 1-2-1 tutorial, please email ITskills@chi.ac.uk...

If you are not already signed in to Moodle / ChiPlayer, you will need to sign in with your University username and password to watch it.

All bookable spaces are available to book on Web Room Bookings (WRB) but...

It is important that the University has an accurate record of attendance. The expectation is that students attend all timetabled sessions for each module.

Each department has a student attendance management coordinator if you have any questions

The Student Attendance and Absence...

ChiView is the way to access information in the student records system.

Log in to ChiView at: https://chiview.chi.ac.uk

In Excel to highlight/select data you can "click and drag" around the data to select it, there are in fact several different ways you can highlight/select data a lot faster or more effciently. Esspecially when you have large ammounts of data. 

I...

Excel can handle lots of different format types of numbers, but you must regularly choose what type of number format you wish to be expressed on the cells containing those numbers. If you don't, you may suffer problem when calculating functions or expressing the data in...

When you input data into Excel it is initially a 'data array' and although it is perfectly fine to leave data in this format it is sometimes easier or better to convert it to Table for the following reasons;

This page will cover the 5 basic functions found in the auto-sum drop-down menu:

The fill handle can be used in a variety of ways that may save you time. From repeating sequences or repeating data to repeating a formula over a large area. 

The fill handle is the name given to the green dot found on the bottom right corner of the selected...

Below are a list of Word guides currently available, these are a work in progress and will be added to as time goes on. If however you have a need for a tutorial that doesn't exist yet then please email ITSkills@chi.ac.uk to request it.

Page & Section breaks have multiple uses. They are most notably used to create different sections within the same document, so that you can apply a different page orientation, affect page numbers and different headers/footers per section.

You can find the...

If functions are used when we want to specify a criteria to limit our function to. For instance, if we were interested in values above a certain amount we could use =countIf in order to count the number of the values in a range, that are above a certain value. There are multiple...

Styles can be quickly used to apply a formatting choice over a large area of a document. All text is initially created under the Normal style and will remain in this style unless Word is told otherwise. You can modify any existing style or create your own if there is not a pre-existing...

Word has a feature for annotating figures/picture within your document and creating a table of page numbers.

This guide will show you the several types of views available within Microsoft Word that will be able to help you view your document the way you'd like to.

Word has several different ways you can view documents:

These can all...

When creating charts/graphs in Excel you may find that some labels are not added by default and must be added manually or are in an unsuitable place. Excel also allows for modification of these labels, as well as their placement. In this example i'm going to amend a pie...

Excel can use a function to lookup and retrieve data from a specific column or row within a table. Vlookup works to return back a column of data and Hlookup works to return a row of data instead, therefore the V stands for vertical lookup and the H, Horizontal lookup. 

PowerPoint will generally create placeholders for text and images on each new slide unless you choose a blank slide specifically. However, sometimes you will want to create your own. The insert text-box tool is available for this situation.

In the 'Insert' tab of...

There are multiple ways of highlighting or removing duplicates from an Excel worksheet. 

Conditional formatting can be used to highlight duplicates ready for manual removal. This will use any formatting you select to overlay the data and show you any duplicates....

Sometimes you may need to convert your PowerPoint presentation to a PDF for various reasons including printing. This is a very easy process and will duplicate your file assuming you have also saved as a PowerPoint file to start with. But it is reasonably well...

PowerPoint has a feature which allows you to remove the background from an image. Although it has limitations such as needing a high-resolution image and a clearly defined background/foreground, It still has many uses and can allow you to bypass the need for you to search for a cut-out image to...

You can use RemoteApp (Microsoft Remote Desktop) to access the following University resources from your personal device, both off campus and on campus:

SupportMe is a self-service portal for logging calls e.g. logging IT Support calls, reporting lost property, requesting library books to be sent cross-campus for you etc.

Calls can also be logged to Estate Management via the 'Estates' link on the SupportMe home page...

This page shows how to check which version of operating system you have for iOS (iPhone/iPad), Android, Apple Mac (OS X), and  Windows.

How to check which iOS version you have:

iOS...

Adding images to a slide is one the features of Powerpoint you will use most often.

Inside the 'Insert' tab of the menu ribbon, you will see 'Pictures: 

This will open file...

Students and staff are entitled to a free subscription of Microsoft Office for use on PC, Mac, iOS, and Android, which includes:

Word, Excel, PowerPoint, Outlook, OneDrive, Skype for Business, OneNote, Publisher (PC only), Access (PC only)

You can request library training sessions for any of our services by contacting your Subject Librarian or our enquiries service at help@chi.ac.uk.  For our current students there are help sheets and video tutorials available on the Library Services Moodle.  

For help and guidance on using ...

Page numbering happens in the headers or footer of the document, making use of section breaks to indicate where page numbering will and will not be present. This guide will focus on adding page numbers from the beginning but will cover their usage afterwards.

On the...

When focused mailbox mode is enabled it will split your Inbox into two Tabs:

High priority emails are directed to the Focused tab, whilst low priority emails like advertisements and generic newsletter items are directed to the "Other" Mailbox...

If you cannot locate the book or journal article you require on the library catalogue or eResources then you can request it as an Interlibrary Loan. This enables the delivery of books or documents from the British Library.

Print, fill in and sign the 

GIMP (GNU Image Manipulation Program) is a free and open-source raster graphics editor used for image retouching and editing, free-form drawing, converting between different image formats, and more specialised tasks.

Whether you are a student or member of University staff, many of our systems, software and services are available to access from offsite.

When working off-campus for the first time, here are some useful links to University systems: University Links 

OneDrive is used to store files, folders, and photos in the 'cloud' (Online) so you can access them easily on multiple devices and share them with colleagues, or with people outside the university.

OneDrive can be accessed in your web...

Teams is a unified communications platform from Microsoft that combines persistent workplace chat, video meetings, file storage, and application integration.

You can use Microsoft Teams either from the Teams App or by using the Teams web version. You will get the best user experience by...