Strategy
The Digital & IT Strategy sets the direction for the development of Information Technology Services within the University:
IT services and facilities are provided to enable staff and students to carry out their work,...
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Strategy
Version number:
2024
Policy owner:
The University of Chichester
Effective date:
07/08/2024 - reviewed (at least) annually.
Electronic Information Security PolicyPolicy StatementElectronic information is...The National Cyber Security Centre (NCSC) has issued an alert following an increased number of ransomware attacks on UK Universities:
www.ncsc.gov.uk/news/alert-targeted-ransomware-attacks-on-uk-education-sector
It is an unfortunate fact of life that we have to stay vigilant to...
If you have seen someone who appears to be doing something with computers that you are concerned about please call the SIZ in confidentiality.
If you have accessed something that you are concerned might increase the risks of cyber-attack, please also contact us as soon as possible so that...
You can borrow Kensington security cables from the SIZ to lock your laptop securely while you walk around the library
Most laptops will have a Kensington connection (located on the side or back of the laptop)
Many desks in the open access areas...
When sending emails to recipients outside of the University from your staff or generic email account (@chi.ac.uk), it is sometimes difficult to determine if these emails are being accessed using a secure method. This is particularly important when the information being sent includes personal...
This page now redirects to the Electronic Information Security Policy - IT Code of Conduct
Confidentiality StatementThe SIZ team is committed to keeping your privacy secure, whilst providing its advice, guidance and support services to all staff, students and visitors. Personal data will be handled strictly in accordance with; UK data protection legislation, the...
Mimecast is the new security provider for University email.
You will still be able to access your University email like normal in Microsoft 365 and Outlook Desktop, and you will notice some changes in how your web links and email attachments work.
The following sections...
The University’s emergency phone number operates 24 hours a day for on campus emergencies: 01243 816363 (extension 6363 from an internal phone). This number can be used to request first aid support, or to report security issues or lift breakdowns.
Where appropriate please call 999 for...
At the University of Chichester, we're committed to providing as best an experience for gaming as we can, whilst remaining within the confines of a secure environment for all staff and students.
To facilitate this, we have implemented a dual boot system, where-by computers in the BRC Tech...
Access to the Business School Webserver is provided by a username and password sent to you in an email. If you don't have an email with these details, and you feel you should have access, then please log a support call at https://supportme.chi.ac.uk or speak with your lecturer.
In your...
Overview
Although we take all of the cyber security precautions that any other major organisation should do, there are some vulnerabilities that technology alone cannot fully avoid, and example of which, is social engineering (see section lower down). It is important that you are aware of how to...
ShortcutsA - Introduction B - Personally Owned Equipment and 'Bring Your Own Device (BYOD) C - Considerations for Non University, Personally Owned Equipment and BYOD D - Monitoring BYOD and Non University Equipment E - Why does the University allow the use of Non University devices and BYOD ...
LRC Code of Conduct
The University of Chichester is dedicated to its Community Commitment Charter, which details the relationship between the University and its students and staff, with shared obligations to be considerate and respectful to one another at all times. It includes the...
Support and Information (SIZ) Equipment Borrowing: Terms & Conditions
When you borrow equipment you agree to the following terms and conditions:
Support and Information (SIZ) Equipment Borrowing:
Terms & ConditionsOur equipment is available to current University of Chichester students and staff only, and should not be lent or shared with...
Terms & Conditions
When you borrow equipment you agree to the following terms and conditions:
Accessing your university email on a mobile deviceOutlook for Android Outlook for iPhone & iPad
Firstly, download the Microsoft Outlook app from one of the following app stores:
Then, after running the app, log on using your university email address and password.
...
It is the policy of the University of Chichester (“The University”) to ensure that its staff, students and other stakeholders have equipment suitable to the fulfilment of their role and to enable them to participate in and innovate in the University’s learning...
The University uses Multi-Factor Authentication (MFA) as an additional security measure to further protect the information we keep from cyber threats and unauthorised access. The University has an obligation to keep your data and privacy safe and secure, which includes using MFA to help protect...
Have you ever noticed that some website addresses have a prefix of http or https?
Well, the 's' stands for secure, so if a website has https it means that the content is encrypted, and therefore less likely to be intercepted by a third party (hackers!). When shopping or inputting any...
SARA Privacy Statement - how we use your personal data
As a University we have a duty to make reasonable adjustments[1] to enable you to fully participate in your studies. The Student Additional Requirements Agreement (SARA) is a formal record of the reasonable adjustments agreed between you and...
If you wish to access certain University software and services from off campus, and you do not have a University managed computer, then we offer the ability to remote control a computer from your personal device.
Before you can use this services, you will need to be enroled for MFA as per...
Pop-ups are web pages that are forced to open in separate windows.
Pop-ups may contain useful information; however, be cautious of online advertisement pop-ups or websites attempting to use pop-ups to install malicious programs or viruses.
Below are some guides on how to enable or...
The SIZ has a range of equipment that is available for current students and staff to borrow (you will need to show your campus card). This includes:
Assistive equipment Referring a Student to Wellbeing Services
In order to fast track referrals of students of concern to the Wellbeing Team and to ensure data protection guidelines are followed, please use the following form:
Please note that, for security, you do need to be logged into your University account...
Whether you are a student or member of University staff, many of our systems, software and services are available to access from offsite.
Useful links:When working off-campus for the first time, here are some useful links to University systems: University Links
Support for using our... Did you know?73% include their relationship status 72% include their date of birth...
According to a recent survey, most students have only met half of their Facebook contacts, and consider only 25% or less as close friends. But they still share personal information on their page.
6 months following the completion of your programme of study at the University of Chichester you will no longer have access to your student IT account. Furthermore, your student IT account and its associated data will be deleted. Please Note: if you are continuing your studies here on a new...
In the past when sending emails containing personal data or sensitive information to recipients both inside and outside of the University from your staff or generic email account (@chi.ac.uk), there were no controls regarding where this email could go. It could be forwarded and the contents...
This Policy relates to personal data, as defined in data protection legislation, which is held within the Supportworks call logging system.
What is Supportworks?
This Policy relates to personal data, as defined in data protection legislation, which is held within the Estates Call Management System.
What is the Estates Call Management System?Version number:
2024
Policy owner:
The University of Chichester
Effective date:
04/04/2024 (reviewed annually)
IT Privacy and Monitoring Policy1. Policy Statement1.1. The Electronic Information Security...
eStream is the secure video platform for education and offers TV, radio and satellite recordings, interactive videos and quizzes and Connect, which allows access to content from lots of other institutions around the world to include in your Moodle pages.
With eStream you can:
There are two ways that you can download submissions:
You can do this one by one by clicking on the file name
Or to download all at the same time, at the top under Grading action, choose Download all submissions.
Customer Service CharterProvide a courteous, welcoming and informative service at all of...
Our Vision is:
To enhance the student experience by providing the highest level of customer service to the University community
Customer Service Provision:To our customers we intend to:
Scanning to OneDrive on University Printers
University Printers allow you to scan documents directly to your University OneDrive. This uses third party software provided by a company called Papercut.
First Time SetupWhen you first Scan to OneDrive on a University printer, you will be asked...
If you communicate by email with members of staff from the University of Chichester, it is likely you have been sent an encrypted email if it contains sensitive or personal information.
While instructions are provided in the email on how to decrypt the message, a more detailed guide is...
Digital technologies support our commitment to teaching, research and organisational excellence. Although, for us, ‘education is not an app’, we believe that new technologies/digital literacy can enhance staff and student learning relationships. Specifically, we believe that...
The University of Chichester recognises the fact that students coming to university from a care background may need additional support whilst at university. We have therefore developed a Care Leavers Package for eligible students. This optional package offers these students year-long...
The guidance on this page applies to University staff who wish to use their personal, or unmanaged Android device for work purposes.
As a member of staff, you will need to install the Microsoft Intune Company Portal to access University services on your device. The Company Portal will...
The guidance on this page applies to University staff who wish to use their personal, or unmanaged Windows device for work purposes.
As a member of staff, you will need to install the Microsoft Intune Company Portal to access University services on your Windows device. The Company Portal...
What is Origin?
Origin is a video game digital distribution platform developed by Electronic Arts. This platform is used by the university to install certain items of software from games to applications. To access this platform, you must have an account. If you already have one you may sign in...
The SIZ service will close for the Bank Holiday on Monday 5th May and will reopen on Tuesday 6th May at 8am. We will respond to your query at that time.
The LRCs remain open 8am to 10pm and online services will continue, some of which are outlined below:
LRC Opening/Closing:
...
Before leaving the campus
Before you leave either University campus with a University laptop we recommend that you sign into the laptop once. This is to ensure that your profile is loaded onto the laptop so you can be authenticated whilst off-campus.
Staying Safe and Cyber SecurityPlease...
You must immediately report breaches or potential breaches of personal data as soon as you become aware of them. This includes lost or stolen laptops, memory sticks or other mobile devices, and accidental disclosures of information, for example sending an email to the wrong recipient.
If...
In order to ensure that the collections in the library are current, and as such provide the best possible support for programmes of study, the Library Service will undertake a rolling programme of stock revision. A systematic programme of revision represents good housekeeping...
If you require any advice on Copyright law please contact your Librarian or refer to the Library Copyright for staff and students Moodle page
However, if you are looking for an image or other media for Moodle or your PowerPoints etc, there are a number of places that are under the Creative...
Social media tools such as Instagram, X, TikTok and Facebook are a part of everyday life. Used well, they can add to your learning experience at university, and make you more employable when you graduate. But used poorly, they can cause lasting damage to you and others.
Your responsibility...
Preventing radicalisation into violent extremism
Research has shown that many people who become radicalised and commit terrorist attacks start out as vulnerable individuals who may feel isolated, rejected, have low self-esteem, identity confusion and/or believe they are the victim of an injustice...
Chichester Campus & Bognor Regis Campus LRCs and SIZ opening hoursPlease note that the SIZ telephone and online chat service will start 15 minutes after SIZ opening times, and close 15 minutes before service closing time. During non semester hours lines close at 5pm.Our public opening times are...
If you know that you are working with someone who is deaf or hard of hearing, please make sure you discuss with them how they like to work and if they have any specific requirements.
Whilst not everyone is the same, here are some good general tips:
Communication tips: This page has been specifically set up to support those studying at distance
Welcome to the University of Chichester. Below, you'll find a number of useful links to support you during your studies.
Quick help: How to join a Microsoft Teams meeting teams.jpg...In November 2019, the Learning and Teaching & Student Experience Committee agreed a minimum standard for all Moodle module pages. This is to ensure quality, accessibility and consistency for students working on campus, online, and blended.
You can download your own Moodle minimum...
Images in Moodle must be inserted using the image button on the editor or dragged and dropped into the editor (jpg and png files only). It is important to insert images this way and to never copy and paste them in. Copy and Pasting images directly into Moodle via a link to the original site is...
Supporting flexible learning
In 2009, alongside the launch of Moodle, the University of Chichester adopted Blended Learning as its format for module delivery. This is described as timetabled face-to-face teaching, enhanced with asynchronous or scheduled synchronous online activities to be...