Accessing Teams

You can use Microsoft Teams either from the Teams App or by using the web version. You will get the best user experience by using the Desktop App this is installed on all university computers.

If you are joining a meeting or lecture you will be prompted when you click on the meeting or lecture link to join via the web, open the Teams app if you have it or download the teams app, if you wish to download the Teams app in advance (the App is recommended for the best user experience) please see the instructions for downloading the Microsoft Teams App below.

If you are using the web version for online meetings you need to use Google Chrome and Microsoft Edge however, video is limited to a single incoming video feed of the active speaker. To see multiple attendees at once, please download the Teams app. Teams meetings are not supported by Firefox and Safari. See Joining a meeting or Joining a lecture for more information

You do not need to access teams if you are creating an online meeting or lecture, please see:

If you wish to access the Microsoft Teams App to find and use Teams you belong to or manage your Teams please see the instructions below:

Downloading the Microsoft Teams app (recommended)

Please note the Microsoft Teams App is already installed on all University computers, access it from your list of programmes in the start menu or search using the search option in the task bar.

How to download Microsoft Teams on a personal device

You can download Teams to use on your personal Windows, MacOS, iOS and Android devices

Signing in

  • Once you have downloaded the app, select Sign in and type in your university email address
  • You will then be prompted with your university username and password.

If you require a password reset, please phone the SIZ on (+44) 01243 816222 


Using Microsoft Teams area online 

You can use Microsoft Teams in the web browser, Google Chrome and Microsoft Edge are required for video support. Video is limited to a single incoming video feed of the active speaker. To see multiple attendees at once, please download the Teams app

Either

From your University online email you can click on the waffle in the top left and choose Teams  Illustrative image

Or

  • Navigate to Microsoft Teams online 
  • Type in your University email address
  • When prompted, add your University username and password in the welcome window

If you require a password reset, please phone the SIZ on (+44) 01243 816222


Joining a meeting or team if you are not a member of the university

If you are not a member of the university and have been sent an invite to a meeting or to join a Team

  • Click the link provided, this will come via email or calendar invite
  • If you have teams you can open it to join or if not then you can join via the web  Illustrative image

Please also see Microsoft help page on Joining without a Teams account

Troubleshooting

If you encounter any issues with using Microsoft Teams, please check the Microsoft Teams Help Centre for information. 

Accessibility

On this page, you'll find links to topics that can help you make Microsoft Teams more accessible and easier to use, as well as help articles about using a screen reader with Teams. If you don't find the help you need, reach out to the Disability Answer Desk.


For more information, please email the Technology Enhanced Learning Team: TEL@chi.ac.uk

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