Setting your password

Note: during your application you would have received an email containing your username and the following instructions to visit ChiView and set your password:

  • Visit chiview.chi.ac.uk
  • In the applicant section click on 'New user / Forgotten your password'  Illustrative image
  • On the next screen, click 'Reset Password' Illustrative image
  • Enter your username e.g. 2310927 then click 'Send Request' Illustrative image which emails a reset link to your home email address from authenticate@chi.ac.uk – do be sure to add us as a 'Safe Sender' in your email settings and check your Junk mailbox just in case

  • Click the enclosed link in the email Illustrative image which is valid for 10 minutes

  • Create a password ensuring it conforms to the university's password policy Illustrative image
    Note: your password must be 8 to 16 characters, and include three of: uppercase characters, lowercase characters, numbers, and symbols. Your password cannot include your first name, last name, username, and cannot be a previously used password

  • Your username & password can now be used to log on to ChiView, Email (Office 365), Moodle, and to log on to open-access computers

If you don’t have access to ChiView or have difficulties in setting this up, please contact the Support & Information Zone.
 

Video guides

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