IT account registration & password set

Note: if you’ve already completed your IT account registration via ChiView or a university computer to get your username e.g. kweb1, and set your password, you can skip to the next page 'Password manager'.

  • Visit account.chi.ac.uk
  • Enter your 7 digit applicant number (student number) e.g. 1508547, and your date of birth in 6 character format e.g. 270499,  then click ‘Submit’ Illustrative image
  • Check that your name and course is correct, read the IT policy documents, then click 'Show my account details' Illustrative image
  • Make a note of your username e.g. kweb1, then click the 'password reset page' link Illustrative image
  • Type your username and click 'Send Request' Illustrative image which emails you a reset link to your personal email address
  • Click the enclosed link in the email Illustrative image which is valid for 10 minutes
  • Create a password ensuring it conforms to the university's password policy Illustrative image
    Your password must be 8 to 16 characters, and include three of: uppercase characters, lowercase characters, numbers, and symbols. Your password cannot include your first name, last name, username, and cannot be a previously used password
  • Your username and password is used for ChiView, Email (Office 365), Moodle, and to log on to open-access computers

Video guides

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