A screening is a meeting between you and a specialist Adviser that lasts up to one hour, during which time you will have the opportunity to discuss your difficulties. The screening is a way of identifying indications of specific learning differences such as dyslexia, dyspraxia and ADHD.
Our LRCs are the hub of our learning environment and we strive to provide a pleasant experience for all users, whilst maintaining a space that is conducive to study and research. This policy ensures that the core function and focus of our LRCs are maintained.
All advertising and promotional materials must be provided to the SIZ for consideration.
It must also be compliant with the following criteria:
To enhance the student experience by providing the highest level of customer service to the University community.
For this reason we have implemented the following set of Customer Service Standards.
Our Learning Resource Centres (LRC) are the hub of our learning environment and play a vital part in providing students and staff with the resources, services and support required to achieve in their study and research. Due to the popularity of these spaces, this policy will ensure that the core function and focus of the buildings are maintained.
To enhance the student experience by providing the highest level of customer service to the University community
To our customers we intend to:
When you borrow equipment you agree to the following terms and conditions:
The Support and Information Zone takes customer service very seriously as it is important to us that all our customers are happy with the service they receive.
Our customers – students, staff and visitors - are key to the services we offer in the SIZ and we strive to review and evaluate customer satisfaction regularly.
The SIZ evolves by encouraging open and honest feedback, collaborating and cooperating with supporting departments and actively engaging with our customer base.
The University of Chichester is dedicated to its Community Commitment Charter, which details the relationship between the University and its students and staff, with shared obligations to be considerate and respectful to one another at all times. It includes the promotion of an active learning and teaching community, the respecting of each other’s rights, and a commitment to be professional and responsible. The Charter is supplemented by our online Student Handbook and this LRC code of conduct.
