Password manager

If you need to reset your password, or unlock your account,  go to on any device e.g. on your mobile phone, then choose the applicable option. Illustrative image

You must enrol before using these options by setting 4 challenge-response questions. Illustrative image Illustrative image

The following guides are available:

How to access

    Alternatively, from the university website click 'Staff and student links' then 'Password manager' Illustrative image
    Or, from a university PC or Mac, enter ‘help’ as the username, leave the password field empty, and log on Illustrative image then click ‘Password manager’ Illustrative image

More information

Video guides

Still need help?