Help website

The help website is accessed via

It offers guides on topics such as Wi-Fi, email, and accessing resources off campus.
To find content you can either search from the homepage Illustrative image or browse the menu. Illustrative image

Service status Illustrative image displays details of planned maintenance on IT systems, as well as information about current issues, and is also shown on Moodle. Illustrative image  It's a good idea to check service status before reporting issues to SIZ.

Alternative methods of access include using 'Help website' tile in Moodle Illustrative image , or from the University website click the menu button in top right corner then 'Staff & Students' Illustrative image then 'Help website'

Video guides

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