Multi-factor authentication
The university uses Multi-Factor Authentication (MFA) as an additional security measure to protect your IT account from unauthorised access and cyber threats.
When accessing network services such as email, Moodle and SupportMe, you may be prompted to enter a one-time passcode
which can be actioned via a mobile app.
MFA authentication methods
- Authenticator App - the requested passcode will be displayed in the app
- Registered telephone number - the passcode will be sent to you by SMS message or a telephone call
We recommend registering for MFA as soon as possible to protect your account. You can do this by visiting this link and signing in with your University account: mysignins.microsoft.com/security-info
Additional guidance on registering is available here: help.chi.ac.uk/mfa-student