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Managing another user's mailbox, Generic or Shared Mailbox in Outlook

There are two stages to working with managed accounts. The account owner will need to follow the instructions in Part 1 (for a Generic or Shared Mailbox this will be the person named as responsible for it, if you are unsure who this is contact the SIZ). Part 2 is for the delegate (the person who...
Blogging with WordPress

A blog consists of diary-style text entries or posts, for this we use WordPress. Usually posts are displayed most recent first, at the top of the page. There are a number of educational uses for blogs such as posting work, reflective writing, class discussion, online diary of development,...
Exams and assessments - support for your studies

The following resources from Learning and Information Services (LIS) are available to support your studies:

Study skills

Critical thinking, referencing, essay planning, dissertations, revision and exams…just some of the subjects covered by the Academic Skills Adviser. Workshops, one-to-one...
Clearing your browser data (including cache)

Browsing data includes: cookies, cache, history and saved passwords. Occasionally you may need to clear some or all of this data. Different browsers have slightly different methods. The links below take you to guides produced by the browsers.

Please note:

  • As new versions of the...
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    Bank Holiday Support

    The SIZ service will close for the Bank Holiday on Monday 5th May and will reopen on Tuesday 6th May at 8am.  We will respond to your query at that time.

    The LRCs remain open 8am to 10pm and online services will continue, some of which are outlined below:

     

    LRC Opening/Closing:

    ...
    Printing from a Personal Device

    You can print from your phone, tablet, laptop or any other internet-enabled device using mobile printing.

    It works with any operating system and uses your University email.

    You can send a document to print from anywhere that has an internet connection, for example from home the night...
    Email scam and virus advice
    Overview

    Although we take all of the cyber security precautions that any other major organisation should do, there are some vulnerabilities that technology alone cannot fully avoid, and example of which, is social engineering (see section lower down). It is important that you are aware of how to...
    ChiView - Updating your personal email address
  • Log on to chiview.chi.ac.uk
  • From within the 'My details' section click 'View and Edit My Contact Information'
  • Click 'Home Information'
  • In the 'E-mail address' field type your personal email address, then 'Save'
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    Access your university email via the Microsoft Outlook mobile app
    Accessing your university email on a mobile device

    Firstly, download the Microsoft Outlook app from one of the following app stores:

  • Outlook for Android
  • Outlook for iPhone & iPad

    • Then, after running the app, log on using your university email address and password.

    ...
    Accessing or downloading Teams

    You can use Microsoft Teams either from the Teams App or by using the web version. You will get the best user experience by using the Desktop App this is installed on all university computers.

    If you are joining a meeting or lecture you will be prompted when you click on the meeting or...
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