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Accessing email via the Outlook client (staff)
  • Run 'Outlook' from the startmenu
  • Your email address will be pre-populated, therefore just click 'Connect'
  • When the 'Account setup is complete' message appears click 'Ok' to load your inbox
    • High contrast in Chrome

    Both Microsoft and Apple have built in accessibility options that include altering the screen display contrast.

    However, if you only want to use high contrast while web browsing you can install an extension to Chrome.

    Installing the High Contrast extension in Chrome

    1. In Chrome,...
    Using headphones and dvds on open access computers
    Headphones

    The headphone socket on the open access PCs  is at the back of the screen at the bottom, near to the USB ports

    DVD

    The DVD drive on the open access PCs is on the right-hand side of the screen (from the front)  
    Creating a contact group from an email in Outlook

    You can create a contact group from an email you have sent or received by copying the email addresses in the To or Cc box and pasting these into a new contact group.

    Step by step instructions are available from Microsoft.

    Think privacy...when naming your contact group, think about...
    Equipment instructions by room

    This page now redirects to https://help.chi.ac.uk/rooms
    How to use IT provisioning online
    Submitting an IT provisioning request

    Any staff member can submit a request for IT provisioning, however, the departmental budget holder will need to authorise the request before it can be progressed.

    1. From the Self Service Portal click on Log a Request  

    2. Search...
    Browser pop-up blockers

    Pop-ups are web pages that are forced to open in separate windows.

    Pop-ups may contain useful information; however, be cautious of online advertisement pop-ups or websites attempting to use pop-ups to install malicious programs or viruses.

    Below are some guides on how to enable or...
    Changing the default pdf viewer (to Adobe Reader)

    You can set Adobe Reader as the default programme for viewing pdfs on Windows computers by following these steps:

    1. Click on the Start button and select the Settings cog

    2. In the Windows Settings display, select Apps  

    3. Within the App ...
    Student attendance management (SAM)

    It is important that the University has an accurate record of attendance. The expectation is that students attend all timetabled sessions for each module.

    Each department has a student attendance management coordinator if you have any questions

    The Student Attendance and Absence...
    How to send personal data securely using email encryption

    When sending emails to recipients outside of the University from your staff or generic email account (@chi.ac.uk), it is sometimes difficult to determine if these emails are being accessed using a secure method.  This is particularly important when the information being sent includes personal...
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