The SIZ service will close for the Winter holiday on Tuesday 23rd December at 4:30pm and will reopen on Monday 5th January at 8am.
Information and support on a range of services and frequently asked questions can be searched above.
LRC Opening/Closing:
Upcoming LRC opening hours are available here: https://help.chi.ac.uk/opening
Library Resources:
Library loans will continue to renew automatically, unless another user has requested them. Please bring requested books back at your earliest convenience. You can continue to access the Library catalogue, eResources, subject support, Live Chat enquiry and more via the Library's Moodle page and the Help website.
eBooks and online journal databases
If you are looking for journal articles on topics relating to your assignments, then please see Your subject resources on the Library Moodle.
eBooks are available from our eBook platforms.
Live Chat
General enquiries and Library resource support can be found via the Help website.and the Library Moodle page
Access to information systems:
Please note that all University systems (Chiview, Email, Library E-Resources, MAF, Moodle, HR, etc) will continue to operate normally over the break, and that all of these can be accessed from off, as well as on campus.
Accessing systems and software remotely:
If you are working on a personal device, you can access systems remotely by following instructions on this help page: https://help.chi.ac.uk/remoteaccess
Password recovery with password.chi.ac.uk:
You can reset your password or unlock your account by visiting http://password.chi.ac.uk and following the instructions.
For Multi Factor Authentication issues - if you have a new device prior to disposing of your current device please ensure you have added a type of authentication that is independent of the device such as Telephone/Text for Student or Email for Staff. Instructions on how to add additional types of authentication can be found at help.chi.ac.uk/MFA
Learning and teaching support:
Support for our learning and teaching tools, including Moodle, Teams, Stream, Forms, can be found at: https://help.chi.ac.uk/our-teaching-toolkit
Urgent Mental Health and Wellbeing support:
If you need mental health support over the break you should,
For an immediate emergency requiring the Police, Ambulance or Fire Service, dial 999
We strongly advise you dialling 999 in all cases of overdosing, even if you do not feel unwell; delaying help can be fatal.Contact your GP for an urgent appointment
Call the 24/7 Sussex Mental Health Line on 0300 5000 101 (24 hours)
24/7 Crisis messenger text service: text 'SHOUT' to 85258
Attend your nearest A&E department for an urgent assessment
Contact the Samaritans on 116 123 (24 hours)
The Mix (Essential support for under 25s) - 1:1 webchat support between 4pm and 11pm
For on-campus first aid and security, call 01243 816363