Outlook offers “Auto-Complete” suggestions for recipients in the To, CC and BCC fields when composing a new email. These can be very helpful, however it can sometimes result in errors when you’re composing a new email to multiple recipients or groups with similar...
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Turn off the Auto-Complete List
What is the Focused Mailbox?
When focused mailbox mode is enabled it will split your Inbox into two Tabs:
Focused & OtherHigh priority emails are directed to the Focused tab, whilst low priority emails like advertisements and generic newsletter items are directed to the "Other" Mailbox...
What is Clutter?
Clutter can help you filter low-priority emails, saving time for your most important messages. The email server keeps track of the emails you read and the ones you don't. Once turned on, Clutter is automatic. As new email comes in, it takes messages you're most likely to ignore...
In the past when sending emails containing personal data or sensitive information to recipients both inside and outside of the University from your staff or generic email account (@chi.ac.uk), there were no controls regarding where this email could go. It could be forwarded and the contents...
Managing your emails - Outlook training videosThis video series aims to highlight the features and tools of Outlook (Desktop App) that will help you to comply with your departmental file retention policies and data protection legislation. We have all become used to having powerful search features...
When you send an email, it is good practice for the recipient to know who sent the email along with additional information about yourself. We have provided instructions on this page which show how to set up your Email signature and automatically apply it to all University email communications, ...
There are several email and document properties that you can use to find items in Exchange Online and Outlook 2016.
Exchange Online has limited options for searching without making use of the specified search terms.
Please visit the Microsoft support page to view all the search terms...
Automatic replies are used whenever you're unable to respond to email for an extended period of time. After automatic replies are turned on, they'll be sent once to each sender.
The process is very similar whether you are using Microsoft 365 or Outlook. You only need to set the automatic...
Bcc (Blind carbon copy) vs Cc (Carbon copy)
The option to use Bcc rather than Cc isn’t available by default, but it’s easy to make it appear and it is sometimes more appropriate to use.
Different methods have been made available to students and staff which allow you to report emails which are considered as either Spam or Phishing.
Spam or Junk emails are often classed as unsolicited emails which may focus on advertising and selling goods or services. You may have never...