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Turn off the Auto-Complete in Outlook
Turn off the Auto-Complete List

Outlook offers “Auto-Complete” suggestions for recipients in the To, CC and BCC fields when composing a new email. These can be very helpful, however it can sometimes result in errors when you’re composing a new email to multiple recipients or groups with similar...
Outlook - Focused Inbox
What is the Focused Mailbox?

When focused mailbox mode is enabled it will split your Inbox into two Tabs:

Focused & Other 

High priority emails are directed to the Focused tab, whilst low priority emails like advertisements and generic newsletter items are directed to the "Other" Mailbox...
Creating an email contact group in Office 365

You can create a group to store a list of people you want to send email to. Use this group to send messages to multiple contacts without having to enter each contact separately in the message.

Groups that you create in your Contacts folder aren't available to other users in the University...
How to print an email in Office 365

Click the option for more actions (usually three dots) in the menu bar

Choose print

Confirm you would like to print

Clutter
What is Clutter?

Clutter can help you filter low-priority emails, saving time for your most important messages. The email server keeps track of the emails you read and the ones you don't. Once turned on, Clutter is automatic. As new email comes in, it takes messages you're most likely to ignore...
Deleting and recovering emails in Office 365

After you delete an email in Office 365, it is automatically moved to the Deleted Items folder. It will remain in there until the Deleted Items folder is emptied, either by using the empty deleted items option or the emptying the deleted items folder when I sign out option.

However, if you...
Setting up an automatic reply for your email

Automatic replies are used whenever you're unable to respond to email for an extended period of time. After automatic replies are turned on, they'll be sent once to each sender.

The process is very similar whether you are using Office 365 or Outlook. You only need to set the automatic...
How to update or change your Office 365 account’s time zone
  • To change time zone for your office 365 account, you must first access your emails via mail.chi.ac.uk (otherwise known as the Office 365 portal). 
  • From your emails, click on the settings cog. This is found of the top right of the screen on the menu bar and then select "view all Outlook...
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    Changing the default reply setting in Office 365

    The default reply method in Office 365 is reply all (which is different to the Outlook desktop client installed on University computers).

    This guide will show you how change the setting from 'reply all' to 'reply' in Office 365.

  • Click on the settings cog in the top right hand corner...
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    Access your university email via the Microsoft Outlook mobile app
    Accessing your university email on a mobile device

    Firstly, download the Microsoft Outlook app from one of the following app stores:

  • Outlook for Android
  • Outlook for iPhone & iPad

    • Then, after running the app, log on using your university email address and password.

    ...
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