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Managing another user's mailbox, Generic or Shared Mailbox in Outlook

There are two stages to working with managed accounts. The account owner will need to follow the instructions in Part 1 (for a Generic or Shared Mailbox this will be the person named as responsible for it, if you are unsure who this is contact the SIZ). Part 2 is for the delegate (the person who...
Access your university email via the Microsoft Outlook mobile app
Accessing your university email on a mobile device

Firstly, download the Microsoft Outlook app from one of the following app stores:

  • Outlook for Android
  • Outlook for iPhone & iPad

    • Then, after running the app, log on using your university email address and password.

    ...
    Managing the permissions on your Shared Mailbox

    A Shared Mailbox is an email account that does not have a network account password and there is no account to log in with to make changes. Unlike Generic accounts, where permissions management...