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Turn off the Auto-Complete in Outlook
Turn off the Auto-Complete List

Outlook offers “Auto-Complete” suggestions for recipients in the To, CC and BCC fields when composing a new email. These can be very helpful, however it can sometimes result in errors when you’re composing a new email to multiple recipients or groups with similar...
Outlook - Focused Inbox
What is the Focused Mailbox?

When focused mailbox mode is enabled it will split your Inbox into two Tabs:

Focused & Other 

High priority emails are directed to the Focused tab, whilst low priority emails like advertisements and generic newsletter items are directed to the "Other" Mailbox...
How to update or change your Office 365 account’s time zone
  • To change time zone for your office 365 account, you must first access your emails via mail.chi.ac.uk (otherwise known as the Office 365 portal). 
  • From your emails, click on the settings cog. This is found of the top right of the screen on the menu bar and then select "view all Outlook...
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    How to send protected emails using message permission rules

    In the past when sending emails containing personal data or sensitive information to recipients both inside and outside of the University from your staff or generic email account (@chi.ac.uk), there were no controls regarding where this email could go. It could be forwarded and the contents...
    Changing the default reply setting in Office 365

    The default reply method in Office 365 is reply all (which is different to the Outlook desktop client installed on University computers).

    This guide will show you how change the setting from 'reply all' to 'reply' in Office 365.

  • Click on the settings cog in the top right hand corner...
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    Access your university email via the Microsoft Outlook mobile app
    Accessing your university email on a mobile device

    Firstly, download the Microsoft Outlook app from one of the following app stores:

  • Outlook for Android
  • Outlook for iPhone & iPad

    • Then, after running the app, log on using your university email address and password.

    ...
    Reporting suspicious emails

    Different methods have been made available to students and staff which allow you to report emails which are considered as either Spam or Phishing.

    Spam or Junk emails are often classed as unsolicited emails which may focus on advertising and selling goods or services. You may have never...