Staff MFA Help page

This page provides guidance for University Staff when using MFA, how you can set up MFA, and a FAQ (frequently asked questions).

We encourage all staff to visit the enrolment link below to set up MFA:

  • MFA enrolment (the University’s MFA service hosted by Ping Identity)

Ping will ask you to enrol using an MFA pairing method of your own preference.

Listed below are the MFA pairing methods, along with instructions for setting up each method:

You will be required to set up an MFA pairing method from above. However, IT Services highly recommends setting up two pairing methods, which will provide a backup in the event of you not having access to your chosen method. (eg, your mobile phone stops working).

The following video explains the enrolment with an iOS device: