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Induction

4

Student induction
Staff induction
Partner induction
Visitors

Hot Topics

5

Multi-Factor Authentication (MFA)
Opening times (Learning Resource Centres and SIZ)
Using AI in your studies
Mobile App – My UoC
Reporting suspicious online activity

Learning and Teaching

50

Digital Accessibility
Learning & Teaching Innovation
Using AI in your studies
Skills and training
Academic skills
Video/Multimedia assignments
Study spaces around the campuses
Working from home
Working with External Examiners
University Social Media Channels
Using social media responsibly
Staying safe online
Setting up a link for formative assignments or document collation
Reduce a Microsoft office document’s file size
Managing your digital footprint
IT Health and Safety
Exporting a PDF from Microsoft documents
eStream video platform
Enabling and Configuring Browser-Based Spellcheckers
BDC tool staff login
Student Assignment Checklist
Distance learning student support
MAF
Moodle
Alumni

IT Services

191

Generative AI
What are scams?
Connecting to eduroam Wi-Fi
Multi-Factor Authentication (MFA)
How to book booths, study rooms, and edit suites
Video/Multimedia assignments
Password manager
Get Ready for University: Academic Skills
Turnitin Originality (similarity) report
Wi-Fi for older devices – global sign certificate installation
Wi-Fi for guests
Virus scanning
Using your laptop in open access areas – security
Using a University Windows Laptop off campus
Student MFA Help page
Using headphones and dvds on open access computers
Uploading a Solidworks file for marking
Support me portal
Support Me – Estate Management Requests
Student attendance management (SAM)
Staff – log into your student account from your staff profile (or vice versa)
SAM user guides
SAM department coordinators
Reporting suspicious online activity
Reading encrypted emails sent from University staff
Personal data breaches
Passwords
Partners: how to unlock your account
Partners: how to reset your password
Online timetables (Publish)
Microsoft Wireless Display Adapter
MATLAB on a personal device
Open access computer bookings
Managed Software Centre
Logging into Creative Cloud and Adobe products
Lists of equipment available through Equipment Loans
Booking resources: computers, booths, study spaces, edit suites, rooms, and equipment
Jisc Online Surveys – staff and students
Installing Adobe Creative Cloud Applications on a University Computer
HR self service – Updating your personal email address
How to use IT provisioning online
Graduation
Finding the serial number of a computer
FAQs about the Equipment Loans service
eTranscript/HEAR
ESports – Recording gameplay footage
ESports FAQ
Email scam and virus advice
Discounts
Data breaches
Customising your voicemail
Connecting to the internet in halls of residence
ChiView – Updating your personal email address
ChiView
Changing your name – IT accounts (staff)
Changing your name – IT accounts & other resources (students)
Changing the default pdf viewer (to Adobe Reader)
Clearing your browser data (including cache)
Borrowing, collecting and returning equipment from Equipment Loans
Booking a specific open access computer
Booking a randomly allocated open access computer (quick booking)
Are you eligible to receive a HEAR?
Adding attachments in MAF
Adding a calendar from the university directory
Access your university email via the Microsoft Outlook mobile app
Accessing Media Storage
Accessing the Business School Web Server
Summary of University Encryption & Cryptographic Controls
UoC Social Media
Resource Booker
Accessing University Desktops from Home (Remote Access)
Academic partner process
Mimecast
Microsoft Office for students and staff
MFA – Using a personal email address
Staff MFA Help page
MFA – PingID mobile app
MFA – Ping Desktop App
MFA – Authenticator app
Alumni MFA Help page
External MFA Help Page
Equipment Loans
Data breach summary
Mobile App – My UoC
Accessing University services on your personal Windows device (Staff)
Accessing University services on your personal Android device (Staff)
Audio Visual (AV)
- Classroom technical support
- Rooms with IT equipment
Telephones
File Storage
IT Training
- IT Skills
- Office 365

Library

12

Royal Literary Fund Fellows
How to contact the library team
ChiReadingLists
Library Services
Library loans
Visitor access to our Library Services
Special collections and archives
Learning resource centre (LRC) etiquette
Interlibrary loans
Mendeley
Copyright safe image sources
Art and early years at the Bishop Otter College and Bognor Teacher Training College

SIZ

9

BOC LRC Locker Loans
Academic Building Locker Loan
Opening times (Learning Resource Centres and SIZ)
How to find us
Holiday Support
Contact SIZ
Appointments
SIZ – Charges, Payments & Fines
The Support & Information Zone

General

18

Emergencies (including first aid)
Transport
Staff Hub Locker loans
Academic Year Roll-Over Processes
Practice Assessment Documents
NMC Documents
Fire Incident report form
Filming on campus
COVID-19 Guidance
Common Placement Assessment Forms
Bus timetables
Summary of the University’s Physical Access Controls
Staff Hub BRC
Staff Hub BOC
The Prevent Programme
Near miss reporting – ‘oops cards’
Electric Vehicles updated
Tenders and contracts

Printing

8

Reporting a printer problem
PrintShop: dissertation and binding service
Print and Imaging Service (PrintShop)
Printing from a Personal Device
Printing from an open access computer
Printing costs
Multiple cost centres for printing
Adding print credit

Academic Registry

9

Mitigating circumstances
Council tax
Academic Registry
Change in Registration
Student Reports in ChiView
Module Registration
Module De-Registration
Module Coordinator Updates
Academic Transcript Requests

Student Support and Wellbeing

17

Disability and Dyslexia Service
Student Health Anaphylaxis
Diabetes RAP
FND RAP
Student Support and Wellbeing
Money advice: general
Wellbeing Counselling Service
Wellbeing Referrals
Money advice: money worries
Intermission – Student Support Information
Care leavers
Academic Advisor – Student Support Information
Student Money Team
The Student Health Service
Self-harm resources
Chichester International Advice
The Chaplaincy – Faith at the University

Accessibility and Inclusion

20

Disability and Dyslexia Service
Assistive technology training and support
Accessibility
Built in accessibility options in Windows (Ease of Access Centre)
Working with someone who is deaf or hard of hearing
Working with someone with a visual impairment
Working with someone with a physical or motor disability
Working with someone with dyslexia
Working with someone on the autistic spectrum
Working with someone with anxiety
Texthelp Read & Write
SensusAccess
Screening for specific learning differences such as dyslexia and dyspraxia
Microsoft Immersive reader (accessibility tool)
Disability and dyslexia support
Inspiration software
If you’re working with someone who’s visually impaired
If you’re working with someone who’s deaf or hard or hearing
Creating accessible images using ALT text
Apple accessibility options

UOC Food: Catering

9

Menus
UOC Food: Catering
Upcoming events: Catering
New for 2026!
Catering service hours
Catered Meal Deal
Catered Cards
BRC Menus
BOC Menus

Policies

28

IT Policies
Library Policies
Privacy Policies
SIZ Policies
General Policies

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Telephones

Telephones

< 1 min read

University SIP telephones – overview and how to (including logging on / off)
Setting up your voicemail and message notification
Customising your voicemail
Listening to voicemail messages and managing messages
Telephone user guides and insert templates

Telephone user guides and insert templates University SIP telephones – overview and how to (including logging on / off)

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Updated on May 28, 2026

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