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Induction

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  • Student induction
  • Staff induction
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Hot Topics

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  • Multi-Factor Authentication (MFA)
  • Opening times (Learning Resource Centres and SIZ)
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Learning and Teaching

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  • eTranscript/HEAR
  • Online timetables (Publish)
  • Get Ready for University: Academic Skills
  • Digital Accessibility
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  • Using AI in your studies
  • ChiView
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  • MAF
    • Adding attachments in MAF
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    • Module Evaluation
    • Module Evaluation Student Guide
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  • Course Specific Information
    • Accessing the Business School Web Server
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  • Room Bookings
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  • Student Attendance Management (SAM)
    • Student attendance management (SAM)
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    • Generative AI
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IT Services

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  • Password manager
  • Turnitin Originality (similarity) report
  • Using headphones and dvds on open access computers
  • Support me portal
  • Support Me – Estate Management Requests
  • Staff – log into your student account from your staff profile (or vice versa)
  • Cyber Security
    • Virus scanning
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    • What are scams?
    • Email scam and virus advice
  • Remote Access
    • Accessing University Desktops from Home (Remote Access)
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    • Using a University Windows Laptop off campus
  • Software
    • Jisc Online Surveys – staff and students
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      • Logging into Creative Cloud and Adobe products
  • Passwords
    • Partners: how to reset your password
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  • Multi-Factor Authentication (MFA)
    • Student MFA Help page
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    • MFA – Ping Desktop App
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    • MFA – PingID mobile app
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    • Multi-Factor Authentication (MFA)
    • MFA – Authenticator app
  • Telephones
    • University SIP telephones – overview and how to (including logging on / off)
    • Listening to voicemail messages and managing messages
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Data Protection

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  • Data breach summary
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Skills and Training

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  • Skills and training
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General

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  • Emergencies (including first aid)
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Learning Resource Centres (LRCs)

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  • FAQs about the Equipment Loans service
  • Using headphones and dvds on open access computers
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  • Open access computer bookings
  • Booking resources: computers, booths, study spaces, edit suites, rooms, and equipment
  • How to book booths, study rooms, and edit suites
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  • SIZ
    • BOC LRC Locker Loans
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