Accessing University services on your personal Android device (Staff)

The guidance on this page applies to University staff who wish to use their personal, or unmanaged Android device for work purposes.

As a member of staff, you will need to install the Microsoft Intune Company Portal to access University services on your device. The Company Portal will grant you access to University services so long as your device meets certain criteria, as set out in the guidance for Personal Devices. It is important to review this guidance before continuing through the steps below: https://help.chi.ac.uk/personal-devices.

Installation of the Company Portal on your personal device will not grant Microsoft or the University access to any of your personal information held on your device.

Installing the Company Portal on your Android device will create a dedicated profile for University services.

Where possible, we highly recommend using a University provided computer or device to access services. This will have the necessary security controls in place to support your working.

Before you register:

  1. Make sure that your device is not already managed. You can determine this by checking if the Company Portal app is present on your device, and upon opening the app you will see your device listed.
    If your mobile phone was provided to you by the University, then you will have the Company Portal configured already and you do not have to follow this guidance any further.
    If your device is enrolled, but not working as intended, please contact the SIZ on help@chi.ac.uk.
  2. You will need to be running a supported version of Android, with the latest security patches installed. You can review the University requirements here: https://help.chi.ac.uk/personal-devices#Configure.
    Guidance on updating your Android device will differ between various device manufacturers. If in doubt, please visit the Google guidance on how to keep your Android device up to date: https://support.google.com/android/answer/7680439?hl=en-GB
  3. Is your device already registered with another University or organisation?
    You should check with the other organisation’s IT team to determine if they will support you registering your device with another University.
  4. Remove all apps that uses your University network account. This will include Outlook, OneDrive, Word, Teams, etc. You will be able to reinstall these later. Failure to uninstall them now may render them unusable on your device.

Registering your device:

  1. On your Android device, install the Microsoft Intune Company Portal app from the Google Play store:
    Note: If your Android device does not have access to the Google Play store, then it is unlikely to be compliant with the Personal Device security requirements listed here: https://help.chi.ac.uk/personal-devices#Configure
  2. Open the Company Portal app on your Android device. If prompted, allow Company Portal to send you notifications.
    Note: Preventing notifications may give you a degraded experience, and you may miss important information about your devices ongoing compliance with University security requirements.
  3. At the homepage, tap ‘Sign In.’ Illustrative image
    Enter your University email address, tap ‘Next’ and continue to authenticate using your password. You will be prompted to authenticate with MFA.
    The Company Portal will attempt to register your device. Illustrative image
  4. You may be presented with a ‘Company Access Setup’ page, tap ‘Begin’ to continue. Illustrative image
    You will be shown a privacy notice about what the app will and will not have access to. In this case, the University will not have access to your Mobile Phone Number. Illustrative image
    Tap ‘Continue’ if you are satisfied with this notice.
  5. Your device will then register itself to the University. The Company Portal will continue to monitor your device to ensure that it remains compliant with the security standards set out in the Personal Devices Help Page: https://help.chi.ac.uk/personal-devices
  6. Your Work Profile will be set up on your phone. These steps will vary depending on your device manufacturer. Proceed through the steps as shown on your device. Illustrative image Illustrative image
  7. Your Work Profile will be created, you will now have to Activate it by tapping ‘Continue’. Illustrative image
  8. If all has gone well, you should be presented with a ‘You’re all set’ screen. Tap ‘Done’ to dismiss this message. Illustrative image
  9. You can now begin installing University Apps in your new ‘Work Profile’. The easiest way to do this is by opening the ‘Company Portal’ app under your Work Profile, and select ‘Get Apps’. Illustrative image
  10. You will be taken to the University’s app store where approved apps can be downloaded on to your Work Profile. Illustrative image

The following video shows the enrollment process:

 

Removing your device registration

You can unregister your device at any time. Doing so will also remove your ability to access University services from your personal device.

  1. In a web browser, navigate to https://byod.chi.ac.uk. Proceed to authenticate with your University network account. From the Company Portal select ‘Devices’ from the left hand panel. Illustrative image
  2. Locate your device, select ‘Actions’ and then ‘Remove’. Illustrative image
  3. Your device will then be removed from your profile and you can remove the Company Portal app from your Android device.
    You will receive a notification on your device that your ‘Work Profile’ has been deleted.