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Pivot tables
Pivot TablesIntroduction to pivot tables

Pivot tables can be used for many things however their best function is served by collating data for you. This is easier to create when the data is presented in log format.  What we mean by this is that you should log each transaction individually and not...
Searching for emails in Microsoft 365

There are several email and document properties that you can use to find items in Exchange Online and Outlook 2016.

Exchange Online has limited options for searching without making use of the specified search terms.

Please visit the Microsoft support page to view all the search terms...
Microsoft Forms

With Microsoft Forms you can create a form, such as a survey or quiz, invite others to respond to it using almost any web browser or mobile device, see real-time results as they're submitted, use built-in analytics to evaluate responses, and export results to Excel for additional analysis or...
Deleting and recovering emails in Microsoft 365

After you delete an email in Microsoft 365, it is automatically moved to the Deleted Items folder. It will remain in there until the Deleted Items folder is emptied, either by using the empty deleted items option or the emptying the deleted items folder when I sign out option.

However, if...
How to print an email in Microsoft 365

Click the option for more actions (usually three dots) in the menu bar

Choose print

Confirm you would like to print

Creating an email contact group in Microsoft 365

You can create a group to store a list of people you want to send email to. Use this group to send messages to multiple contacts without having to enter each contact separately in the message.

Groups that you create in your Contacts folder aren't available to other users in the University...
Changing the default reply setting in Microsoft 365

The default reply method in Microsoft 365 is reply all (which is different to the Outlook desktop client installed on University computers).

This guide will show you how change the setting from 'reply all' to 'reply' in Microsoft 365.

  • Click on the settings cog in the top right hand...
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    How to update or change your Microsoft 365 account’s time zone
  • To change time zone for your Microsoft 365 account, you must first access your emails via mail.chi.ac.uk (otherwise known as the Microsoft 365 portal). 
  • From your emails, click on the settings cog. This is found of the top right of the screen on the menu bar and then select "view all...
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    Sharing your calendar

    By default, all users who have a chi.ac.uk email account can see other users' free / busy calendar information.

  • Adding a calendar from the University directory

    • If you want to give other people additional rights to view your calendar, such as subject / location or full details, you...
    Setting up an automatic reply for your email

    Automatic replies are used whenever you're unable to respond to email for an extended period of time. After automatic replies are turned on, they'll be sent once to each sender.

    The process is very similar whether you are using Microsoft 365 or Outlook. You only need to set the automatic...