Policy – UOC – Help

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Induction

4

Student induction
Staff induction
Partner induction
Visitors

Hot Topics

5

Opening times (Learning Resource Centres and SIZ)
Multi-Factor Authentication (MFA)
Using AI in your studies
Mobile App – My UoC
Reporting suspicious online activity

Learning and Teaching

23

Digital Accessibility for Educators
Digital Accessibility
Online timetables (Publish)
Learning & Teaching Innovation
Using AI in your studies
Video/Multimedia assignments
Study spaces around the campuses
Working from home
Student Assignment Checklist
Get Ready for University: Academic Skills
Working with External Examiners
University Social Media Channels
Using social media responsibly
Setting up a link for formative assignments or document collation
Reduce a Microsoft office document’s file size
Managing your digital footprint
IT Health and Safety
Exporting a PDF from Microsoft documents
eStream video platform
Enabling and Configuring Browser-Based Spellcheckers
eTranscript/HEAR
BDC tool staff login
Distance learning student support

ChiView

2

ChiView – Updating your personal email address
ChiView

e-Transcripts

1

Are you eligible to receive a HEAR?

MAF

5

Adding attachments in MAF
MAF Online (staff guidance)
Module Evaluation
Module Evaluation Student Guide
Module Evaluation Staff Guide

Course Specific Information

4

Accessing the Business School Web Server
ESports FAQ
Common Placement Assessment Forms
ESports – Recording gameplay footage

Room Bookings

1

Resource Booker

Student Attendance Management (SAM)

3

Student attendance management (SAM)
SAM department coordinators
SAM user guides

AI Guidance

1

Generative AI

Moodle

5

Privacy policy: Moodle
Moodle accessibility tool
How to edit your Moodle Profile
Accessing your modules through My Pages in Moodle
Moodle Guidance for Notetakers

Staff Moodle Guides

12

Creating accessible content for Moodle
Orphaned sections in Moodle
Moodle Spring Clean
Sending university wide emails from Moodle
How to allocate submissions to specific markers
How to grant an extension
How to set up a group submission
Importing S1 and S2 content to an AY module page
Start of semester checklist for Moodle
Online Assignment Submission – Staff Guide
Moodle overview for staff
H5P Content in Moodle for Advanced Users

Student Moodle Guides

3

Turnitin for students
Submitting an assignment in Moodle
Moodle overview for students

Academic Registry

10

Changing your name – IT accounts & other resources (students)
Mitigating circumstances
Council tax
Academic Registry
Change in Registration
Student Reports in ChiView
Module Registration
Module De-Registration
Module Coordinator Updates
Academic Transcript Requests

Alumni

4

Alumni information for those graduating in 2018 or 2019
Alumni information for those graduated in 2017 or earlier
Alumni information
Alumni – Backing up your University data

IT Services

21

Turnitin Originality (similarity) report
Using headphones and dvds on open access computers
Support me portal
Support Me – Estate Management Requests
Staff – log into your student account from your staff profile (or vice versa)
Managed Software Centre
Installing Adobe Creative Cloud Applications on a University Computer
Graduation
Finding the serial number of a computer
Discounts
Customising your voicemail
Changing the default pdf viewer (to Adobe Reader)
Clearing your browser data (including cache)
Borrowing, collecting and returning equipment from Equipment Loans
Adding a calendar from the university directory
Access your university email via the Microsoft Outlook mobile app
Accessing Media Storage
UoC Social Media
Academic partner process
Mimecast
Mobile App – My UoC

Remote Access

4

Accessing University Desktops from Home (Remote Access)
Accessing University services on your personal Android device (Staff)
Accessing University services on your personal Windows device (Staff)
Using a University Windows Laptop off campus

Cyber Security

6

Virus scanning
Using your laptop in open access areas – security
Reporting suspicious online activity
Staying safe online
What are scams?
Email scam and virus advice

Software

2

Jisc Online Surveys – staff and students
MATLAB on a personal device

Adobe

1

Logging into Creative Cloud and Adobe products

Passwords

4

Password manager
Partners: how to reset your password
Partners: how to unlock your account
Passwords

Multi-Factor Authentication (MFA)

10

Signing-In Changes
Student MFA Help page
Staff MFA Help page
MFA – Ping Desktop App
Alumni MFA Help page
External MFA Help Page
MFA – PingID mobile app
MFA – Using a personal email address
Multi-Factor Authentication (MFA)
MFA – Authenticator app

Telephones

5

University SIP telephones – overview and how to (including logging on / off)
Listening to voicemail messages and managing messages
Setting up your voicemail and message notification
Telephone user guides and insert templates
Telephones

IT Training

1

IT skills

IT Skills

8

Uploading a Solidworks file for marking
IT skills
Using OneDrive
OneDrive – Uploading files
OneDrive – Sharing and Version History
Outlook – Sharing your generic account mailbox
Outlook – Managing a Shared mailbox
Outlook – Managing a Generic account’s mailbox (Delegate access)

Office 365

5

Microsoft Office for students and staff
Using OneNote class notebook for student ePortfolio
Microsoft To Do
Microsoft Forms
Microsoft Clipchamp

Calendar

3

Sharing your calendar Outlook
Sharing your calendar Office 365
Sharing your calendar

Email (Outlook)

15

Reading encrypted emails sent from University staff
Using Outlook – Email and Calendar
Accessing a generic account or another user’s mailbox in Outlook
Using the scheduling assistant to plan a meeting in Outlook
Turn off the Auto-Complete in Outlook
Outlook – Sharing your generic account mailbox
Setting up your staff signature on your University email
Setting up an automatic reply for your email
Outlook – Managing your Emails
Outlook – Managing a Shared mailbox
Outlook – Managing a Generic account’s mailbox (Delegate access)
How to update or change your Microsoft 365 account’s time zone
How to send personal data securely using email encryption
Emailing centralised groups or all staff / all students
Sending all staff / student emails

Excel

21

Excel Tutorials – Full Listing
Excel – Text to Columns
Excel – Unique Function
Excel – Sort Function
Excel – Charts and Graphs
Excel – Vlookup & Hlookup
Excel – Pivot Tables
Excel – Drop-down lists
Excel – Conditional formatting
Excel – Mathematical Operatives (Order or operations)
Excel – Quick selection Techniques
Excel – Resizing Columns and Rows
Excel – Number Formatting
Excel – Flash fill and the fill handle
Excel – Freeze Panes
Excel – Creating a Table
Excel – Cell Referencing
Excel – Find and Replace
Excel – Sparklines
Excel – Basic functions or formulae (SUM, AVERAGE, COUNT)
Excel – IF Functions

PowerPoint

14

PowerPoint Tutorials – Full listing
Powerpoint – Animations
PowerPoint – Adding Notes to your presentation (Presenter View)
PowerPoint – Working with Shapes
PowerPoint – Layouts, Design Theme and Slide Size
PowerPoint – Slide Master (Template slides)
Powerpoint – Adding Media (Audio)
PowerPoint – SmartArt
PowerPoint – Textboxes
PowerPoint – Removing an image’s background
PowerPoint – Making a recording
PowerPoint – Adding media (Images)
PowerPoint – Grouping
PowerPoint – Adding Media (Video)

Teams

3

Microsoft Teams Overview
Changing Voicemail Settings
University Teams Backgrounds

Word

17

Exporting a PDF from Microsoft documents
Word Tutorials – Full Listing
Word – Track Changes
Word – Tables
Word – Styles
Word – Show hidden formatting
Word – Page view options
Word – Page Numbering
Word – Images, Icons and Text Wrapping
Word – Page & Section Breaks
Word – Format Painter
Word – Dictation and Transcription
Word – Comments
Word – Automatic table of figures
Word – Automatic Table of Contents
PowerPoint – Footnotes and Endnotes
Word – Change the background colour

OneDrive

4

Using OneDrive
OneDrive – Uploading files
OneDrive – Sharing and Version History
OneDrive – Syncing with a device

Wi-Fi

4

Connecting to the internet in halls of residence
Connecting to eduroam Wi-Fi
Wi-Fi for older devices – global sign certificate installation
Wi-Fi for guests

File Storage

8

Using OneDrive
OneDrive – Sharing and Version History
USB Storage Devices
Syncing a SharePoint storage area with your computer
OneDrive – Syncing with a device
Restoring files
Restoring a deleted file or folder
Scanning to OneDrive

Audio Visual (AV)

2

Classroom technical support
Rooms with IT equipment

Human Resources (HR)

2

Changing your name – IT accounts (staff)
HR self service – Updating your personal email address

Library Policies

4

Stock retention, withdrawal and donation policy
Reading List Policy
LRC Code of Conduct
Library Regulations

Data Protection

3

Data breach summary
Data breaches
Personal data breaches

Privacy Policies

4

Privacy policy: Moodle
Mobile App Privacy Policy
Privacy policy: Supportworks and SupportMe self-service portal
Estates Call Management System and SupportMe self-service portal

General

17

Emergencies (including first aid)
Transport
Staff Hub Locker loans
Academic Year Roll-Over Processes
Practice Assessment Documents
NMC Documents
Fire Incident report form
Filming on campus
COVID-19 Guidance
Bus timetables
Summary of the University’s Physical Access Controls
Staff Hub BRC
Staff Hub BOC
The Prevent Programme
Near miss reporting – ‘oops cards’
Electric Vehicles updated
Tenders and contracts

SIZ Policies

9

SIZ Equipment Borrowing:Terms & Conditions
SIZ Engagement Strategy
SIZ Confidentiality Statement
LRC Promotional and Advertising Guidelines
Lost Property Guide
Customer Service Standards
Customer Services Charter
Complaints Policy
Charges

Learning Resource Centres (LRCs)

7

Booking a specific open access computer
FAQs about the Equipment Loans service
Using headphones and dvds on open access computers
Booking a randomly allocated open access computer (quick booking)
Open access computer bookings
Booking resources: computers, booths, study spaces, edit suites, rooms, and equipment
How to book booths, study rooms, and edit suites

Library

12

Royal Literary Fund Fellows
How to contact the library team
ChiReadingLists
Library Services
Library loans
Visitor access to Library Services
Special collections and archives
Noise Reporting in the LRC
Interlibrary loans
Mendeley
Copyright safe image sources
Art and early years at the Bishop Otter College and Bognor Teacher Training College

SIZ

8

BOC LRC Locker Loans
Academic Building Locker Loan
Opening times (Learning Resource Centres and SIZ)
How to find us
Contact SIZ
Appointments
SIZ – Charges, Payments & Fines
The Support & Information Zone

General Policies

4

Electronic Information Security Policy
Strategy & Policies
Social Media Policy
Vulnerability Responsible Disclosure Policy

IT Policies

5

Privacy policy: Moodle
Information Secure Storage Policy
Summary of University Encryption & Cryptographic Controls
Electronic Information Security Policy
Equipment Loans – Terms and Conditions

Equipment Loans

3

Equipment Loans
Lists of equipment available through Equipment Loans
Microsoft Wireless Display Adapter

Student Support and Wellbeing

17

Disability and Dyslexia Service
Student Health Anaphylaxis
Diabetes RAP
FND RAP
Student Support and Wellbeing
Money advice: general
Wellbeing Counselling Service
Wellbeing Referrals
Money advice: money worries
Intermission – Student Support Information
Care leavers
Academic Advisor – Student Support Information
Student Money Team
The Student Health Service
Self-harm resources
Chichester International Advice
The Chaplaincy – Faith at the University

Printing

8

Reporting a printer problem
PrintShop: dissertation and binding service
Print and Imaging Service (PrintShop)
Printing from a Personal Device
Printing from an open access computer
Printing costs
Multiple cost centres for printing
Adding print credit

Skills and Training

3

Skills and training
Academic skills
IT skills

Accessibility and Inclusion

20

Disability and Dyslexia Service
Assistive technology training and support
Accessibility
Built in accessibility options in Windows (Ease of Access Centre)
Working with someone who is deaf or hard of hearing
Working with someone with a visual impairment
Working with someone with a physical or motor disability
Working with someone with dyslexia
Working with someone on the autistic spectrum
Working with someone with anxiety
Texthelp Read & Write
SensusAccess
Screening for specific learning differences such as dyslexia and dyspraxia
Microsoft Immersive reader (accessibility tool)
Disability and dyslexia support
Inspiration software
If you’re working with someone who’s visually impaired
If you’re working with someone who’s deaf or hard or hearing
Creating accessible images using ALT text
Apple accessibility options

UOC Food: Catering

9

Menus
UOC Food: Catering
Upcoming events: Catering
New for 2026!
Catering service hours
Catered Meal Deal
Catered Cards
BRC Menus
BOC Menus

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Email: help@chi.ac.uk

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