General – Page 2 – UOC – Help

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Induction

4

Student induction
Staff induction
Partner induction
Visitors

Hot Topics

5

Multi-Factor Authentication (MFA)
Opening times (Learning Resource Centres and SIZ)
Using AI in your studies
Mobile App – My UoC
Reporting suspicious online activity

Learning and Teaching

71

eTranscript/HEAR
Online timetables (Publish)
Get Ready for University: Academic Skills
Digital Accessibility
Learning & Teaching Innovation
Using AI in your studies
Video/Multimedia assignments
Study spaces around the campuses
Working from home
Working with External Examiners
University Social Media Channels
Using social media responsibly
Setting up a link for formative assignments or document collation
Reduce a Microsoft office document’s file size
Managing your digital footprint
IT Health and Safety
Exporting a PDF from Microsoft documents
eStream video platform
Enabling and Configuring Browser-Based Spellcheckers
BDC tool staff login
Student Assignment Checklist
Distance learning student support
ChiView
- ChiView
MAF
Course Specific Information
Room Bookings
- Resource Booker
Student Attendance Management (SAM)
AI Guidance
- Generative AI
Moodle
Academic Registry
Alumni

IT Services

162

Password manager
Turnitin Originality (similarity) report
Using headphones and dvds on open access computers
Support me portal
Support Me – Estate Management Requests
Staff – log into your student account from your staff profile (or vice versa)
Managed Software Centre
Installing Adobe Creative Cloud Applications on a University Computer
Graduation
Finding the serial number of a computer
Discounts
Customising your voicemail
ChiView – Updating your personal email address
Changing the default pdf viewer (to Adobe Reader)
Clearing your browser data (including cache)
Borrowing, collecting and returning equipment from Equipment Loans
Booking a specific open access computer
Are you eligible to receive a HEAR?
Adding a calendar from the university directory
Access your university email via the Microsoft Outlook mobile app
Accessing Media Storage
UoC Social Media
Academic partner process
Mimecast
Mobile App – My UoC
Cyber Security
Remote Access
Software
Passwords
Multi-Factor Authentication (MFA)
Telephones
IT Training
- IT skills
- IT Skills
Office 365
Wi-Fi
File Storage
Audio Visual (AV)
- Classroom technical support
- Rooms with IT equipment
Human Resources (HR)
- Changing your name – IT accounts (staff)
- HR self service – Updating your personal email address

Data Protection

3

Data breach summary
Data breaches
Personal data breaches

Skills and Training

3

Skills and training
Academic skills
IT skills

General

17

Emergencies (including first aid)
Transport
Staff Hub Locker loans
Academic Year Roll-Over Processes
Practice Assessment Documents
NMC Documents
Fire Incident report form
Filming on campus
COVID-19 Guidance
Bus timetables
Summary of the University’s Physical Access Controls
Staff Hub BRC
Staff Hub BOC
The Prevent Programme
Near miss reporting – ‘oops cards’
Electric Vehicles updated
Tenders and contracts

Learning Resource Centres (LRCs)

30

FAQs about the Equipment Loans service
Using headphones and dvds on open access computers
Booking a randomly allocated open access computer (quick booking)
Open access computer bookings
Booking resources: computers, booths, study spaces, edit suites, rooms, and equipment
How to book booths, study rooms, and edit suites
Library
SIZ
Equipment Loans

Printing

8

Reporting a printer problem
PrintShop: dissertation and binding service
Print and Imaging Service (PrintShop)
Printing from a Personal Device
Printing from an open access computer
Printing costs
Multiple cost centres for printing
Adding print credit

Student Support and Wellbeing

17

Disability and Dyslexia Service
Student Health Anaphylaxis
Diabetes RAP
FND RAP
Student Support and Wellbeing
Money advice: general
Wellbeing Counselling Service
Wellbeing Referrals
Money advice: money worries
Intermission – Student Support Information
Care leavers
Academic Advisor – Student Support Information
Student Money Team
The Student Health Service
Self-harm resources
Chichester International Advice
The Chaplaincy – Faith at the University

Accessibility and Inclusion

20

Disability and Dyslexia Service
Assistive technology training and support
Accessibility
Built in accessibility options in Windows (Ease of Access Centre)
Working with someone who is deaf or hard of hearing
Working with someone with a visual impairment
Working with someone with a physical or motor disability
Working with someone with dyslexia
Working with someone on the autistic spectrum
Working with someone with anxiety
Texthelp Read & Write
SensusAccess
Screening for specific learning differences such as dyslexia and dyspraxia
Microsoft Immersive reader (accessibility tool)
Disability and dyslexia support
Inspiration software
If you’re working with someone who’s visually impaired
If you’re working with someone who’s deaf or hard or hearing
Creating accessible images using ALT text
Apple accessibility options

UOC Food: Catering

9

Menus
UOC Food: Catering
Upcoming events: Catering
New for 2026!
Catering service hours
Catered Meal Deal
Catered Cards
BRC Menus
BOC Menus

Policies

26

Library Policies
Privacy Policies
SIZ Policies
General Policies
IT Policies

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General

17 Docs

Summary of the University’s Physical Access Controls
Staff Hub BRC
Staff Hub BOC
The Prevent Programme
Near miss reporting – ‘oops cards’
Electric Vehicles updated
Tenders and contracts

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Email: help@chi.ac.uk

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