Partners: how to reset your password

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The reset password feature is to be used if you have forgotten your password, your current password is not working, or you wish to change it.

During the reset process you will be asked two of your enrolment questions, rather than your current password.

Forgotten your password?

    • Go to password.chi.ac.uk
    • Choose the option to Reset Password
    • Input your username
    • You will then need to check the personal email address associated with your University network account.
    • You will be emailed a link which can be used to create a new password for the Partner Student Portal
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Updated on March 27, 2026