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How to print an email in Microsoft 365

Click the option for more actions (usually three dots) in the menu bar

Choose print

Confirm you would like to print

Creating an email contact group in Microsoft 365

You can create a group to store a list of people you want to send email to. Use this group to send messages to multiple contacts without having to enter each contact separately in the message.

Groups that you create in your Contacts folder aren't available to other users in the University...
Changing the default reply setting in Microsoft 365

The default reply method in Microsoft 365 is reply all (which is different to the Outlook desktop client installed on University computers).

This guide will show you how change the setting from 'reply all' to 'reply' in Microsoft 365.

  • Click on the settings cog in the top right hand...
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    How to update or change your Microsoft 365 account’s time zone
  • To change time zone for your Microsoft 365 account, you must first access your emails via mail.chi.ac.uk (otherwise known as the Microsoft 365 portal). 
  • From your emails, click on the settings cog. This is found of the top right of the screen on the menu bar and then select "view all...
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    Setting up an automatic reply for your email

    Automatic replies are used whenever you're unable to respond to email for an extended period of time. After automatic replies are turned on, they'll be sent once to each sender.

    The process is very similar whether you are using Microsoft 365 or Outlook. You only need to set the automatic...
    Make Bcc available when emailing

    Bcc (Blind carbon copy) vs Cc (Carbon copy)

    The option to use Bcc rather than Cc isn’t available by default, but it’s easy to make it appear and it is sometimes more appropriate to use.

  • Any address in the Bcc field will receive a copy of your email without seeing who else has...
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    Accessing a generic account mailbox through Microsoft 365

    If you are the account manager and know the password you can access the generic account in a web browser using the following steps:

    1. Visit http://mail.chi.ac.uk, or click on any email link on the University website 

    2. Input the username and password of the resource account. The...
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