Alumni information for those graduated in 2017 or earlier

FAQs for students who graduated in 2017 or earlier

  • Will my email address change after I graduate?
    Yes, your email address would have changed to @chialumni
  • Will I still log on via the same website?
    No, you now need to use and log on with your email address and existing password
  • Will my current email password used for the account still work for the @chialumni logon?
  • What if my password doesn't work?
    Please use the 'Can’t access your account' link on the Microsoft login page (see last section on this page)
  • Will future emails sent to my email address still arrive in my @chialumni inbox?
    Yes, if you have used your email address on e.g. job application forms, then you will still receive the replies

  • Will all my current emails and folder structure be transferred to the new @chialumni account?

  • How can I change my email password after I've logged on via my @chialumni account?
    Once logged in to email, click the settings cog, then under 'Your app settings' click 'Office 365 ', then 'Security & privacy' then 'Change your password' 

  • What services will I still have access to after my account has changed to @chialumni?
    - Email 
    - Calendar 
    - Contacts

How to use the 'can't access your account' link on the Microsoft login page

If you cannot log in after your email address has changed to 

  • On the next screen you must enter your new email address e.g. 
    and type the code shown on the screen  

  • Select 'Contact an administrator'  

  • You should now see the message 'Your admin has been notified'  

Your request will then automatically create a job that gets logged to the University of Chichester Network Admin team. Please allow up to 5 working days for your password to be reset. 

After your password has been reset you will be emailed a temporary password which will be valid for 90 days (the email will be sent to your personal email address registered with the University of Chichester). 

If you don't have a personal email address registered with us, please contact the SIZ and ask that your email address or contact phone number gets added to the job in the Network Admin team. 

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