Service status

Access to the Estates Self-Service facility (Planon) has been restored.

Compatible University computers are currently being upgraded from Microsoft Windows 10 to Windows 11. This upgrade will be installed through the standard Windows update method. After the upgrade has downloaded and installed, it will be applied on the next restart of each computer, this may see a short delay before the login screen appears.

Please do not turn off a computer that is completing the upgrade, this will result in the upgrade restarting and may cause operating system corruption.

If your computer does not complete the upgrade successfully or you have any queries, please contact the Support and Information Zone or raise a self service call through the Support Me portal at supportme.chi.ac.uk.