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Creating a contact group from an email in Outlook

You can create a contact group from an email you have sent or received by copying the email addresses in the To or Cc box and pasting these into a new contact group.

Step by step instructions are available from Microsoft.

Think privacy...when naming your contact group, think about...
How to send personal data securely using email encryption

When sending emails to recipients outside of the University from your staff or generic email account (@chi.ac.uk), it is sometimes difficult to determine if these emails are being accessed using a secure method.  This is particularly important when the information being sent includes personal...
How to update or change your Office 365 account’s time zone
  • To change time zone for your office 365 account, you must first access your emails via mail.chi.ac.uk (otherwise known as the Office 365 portal). 
  • From your emails, click on the settings cog. This is found of the top right of the screen on the menu bar
  • Once you...
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    How to send protected emails using message permission rules

    In the past when sending emails containing personal data or sensitive information to recipients both inside and outside of the University from your staff or generic email account (@chi.ac.uk), there were no controls regarding where this email could go. It could be forwarded and the contents...
    Changing the default reply setting in Office 365

    The default reply method in Office 365 is reply all (which is different to the Outlook desktop client installed on University computers).

    This guide will show you how change the setting from 'reply all' to 'reply' in Office 365.

  • Click on the settings cog in the top right hand corner...
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    Reading encrypted emails sent from University staff

    If you communicate by email with members of staff from the University of Chichester, it is likely you have been sent an encrypted email if it contains sensitive or personal information.

    While instructions are provided in the email on how to decrypt the message, a more detailed guide is...
    Searching for emails in Office 365

    There are several email and document properties that you can use to find items in Exchange Online and Outlook 2016.

    Exchange Online has limited options for searching without making use of the specified search terms.

    Please visit the Microsoft support page to view all the search terms...
    Access your university email via the Microsoft Outlook mobile app

    To access your university email on a mobile device:

  • Download the Microsoft Outlook app from one of the following app store links:
    Outlook for Android devices
    Outlook for iOS devices (iPhone/iPad)
  • Run the Outlook app, then log on using your university email address...
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    Reporting suspicious emails

    Different methods have been made available to students and staff which allow you to report emails which are considered as either Spam or Phishing.

    Spam or Junk emails are often classed as unsolicited emails which may focus on advertising and selling goods or services. You may have never...
    Turn off the Auto-Complete in Outlook
    Turn off the Auto-Complete List

    Outlook offers “Auto-Complete” suggestions for recipients in the To, CC and BCC fields when composing a new email. These can be very helpful, however it can sometimes result in errors when you’re composing a new email to multiple recipients or groups with similar...
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