Alumni information for those graduated in 2017 or earlier

FAQs for students who graduated in 2017 or earlier
 

  • Will my email address change after I graduate?
    Yes, your @stu.chi.ac.uk email address would have changed to @chialumni
     
  • Will I still log on via the same website?
    No, you now need to use login.microsoftonline.com and log on with your @chialumni.ac.uk email address and existing password
     
  • Will my current email password used for the @stu.chi.ac.uk account still work for the @chialumni logon?
    Yes 
     
  • What if my password doesn't work?
    Please use the 'Can’t access your account' link on the Microsoft login page (see last section on this page)
     
  • How can I turn off my email redirect so I no longer receive University emails to my personal email account? 
    This can be done from 'Email/Office 365' by clicking the options (cog icon), view all outlook settings, email, forwarding, then untick 'enable forwarding'.
     
  • Will future emails sent to my @stu.chi.ac.uk email address still arrive in my @chialumni inbox?
    Yes, if you have used your @stu.chi.ac.uk email address on e.g. job application forms, then you will still receive the replies
      

  • Will all my current emails and folder structure be transferred to the new @chialumni account?
    Yes 
      

  • How can I change my email password after I've logged on via my @chialumni account?
    Once logged in to email, click the settings cog, then under 'Your app settings' click 'Office 365 ', then 'Security & privacy' then 'Change your password' 
      

  • What services will I still have access to after my account has changed to @chialumni?
    - Email 
    - Calendar 
    - Contacts


How to use the 'can't access your account' link on the Microsoft login page

If you cannot log in after your email address has changed to @chialumni.ac.uk 

  • On the next screen you must enter your new email address e.g. example@chialumni.ac.uk 
    and type the code shown on the screen  

  • Select 'Contact an administrator'  

  • You should now see the message 'Your admin has been notified'  

Your request will then automatically create a job that gets logged to the University of Chichester Network Admin team. Please allow up to 5 working days for your password to be reset. 

After your password has been reset you will be emailed a temporary password which will be valid for 90 days (the email will be sent to your personal email address registered with the University of Chichester). 

If you don't have a personal email address registered with us, please contact the SIZ and ask that your email address or contact phone number gets added to the job in the Network Admin team. 

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