FAQs for students who graduated in 2017 or earlier
- Will my email address change after I graduate?
Yes, your @stu.chi.ac.uk email address would have changed to @chialumni
- Will I still log on via the same website?
No, you now need to use login.microsoftonline.com and log on with your @chialumni.ac.uk email address and existing password
- Will my current email password used for the @stu.chi.ac.uk account still work for the @chialumni logon?
- What if my password doesn't work?
Please use the 'Can’t access your account' link on the Microsoft login page (see last section on this page)
- How can I turn off my email redirect so I no longer receive University emails to my personal email account?
This can be done from 'Email/Office 365' by clicking the options (cog icon), view all outlook settings, email, forwarding, then untick 'enable forwarding'.
Will future emails sent to my @stu.chi.ac.uk email address still arrive in my @chialumni inbox?
Yes, if you have used your @stu.chi.ac.uk email address on e.g. job application forms, then you will still receive the replies
Will all my current emails and folder structure be transferred to the new @chialumni account?
How can I change my email password after I've logged on via my @chialumni account?
Once logged in to email, click the settings cog, then under 'Your app settings' click 'Office 365 ', then 'Security & privacy' then 'Change your password'
What services will I still have access to after my account has changed to @chialumni?
How to use the 'can't access your account' link on the Microsoft login page
If you cannot log in after your email address has changed to @chialumni.ac.uk
Choose 'Can’t access your account'
On the next screen you must enter your new email address e.g. firstname.lastname@example.org
and type the code shown on the screen
Select 'Contact an administrator'
You should now see the message 'Your admin has been notified'
Your request will then automatically create a job that gets logged to the University of Chichester Network Admin team. Please allow up to 5 working days for your password to be reset.
After your password has been reset you will be emailed a temporary password which will be valid for 90 days (the email will be sent to your personal email address registered with the University of Chichester).
If you don't have a personal email address registered with us, please contact the SIZ and ask that your email address or contact phone number gets added to the job in the Network Admin team.