How to use IT provisioning online

Submitting an IT provisioning request

Any staff member can submit a request for IT provisioning, however, the departmental budget holder will need to authorise the request before it can be progressed.

1. From the Self Service Portal click on Log a Request Illustrative image  

2. Search for provisioning, and the IT Provisioning service will show Illustrative image

3. Click on the Support Me button next to 'IT Provisioning (request for IT hardware or software)' Illustrative image

4. Agree to the Terms and Conditions and click Next Illustrative image

5. Select the relevant answers, and fill in the information requested, clicking Next after each page. 

Once submitted, the request will go to IT Services for initial approval, then final approval from your department.

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