Wi-Fi guide for Windows devices

Connecting to our eduroam Wi-Fi network on Windows

  • Left-click the network icon in the system tray. This is next to the time/date in bottom right corner and may look like a dot with a curved lines Illustrative image  or a compter screen with a cable Illustrative image  
  • From the list of networks click eduroam Illustrative image
  • Decide if you want to connect automatically, then click Connect Illustrative image
  • Input your University email address and password (not your username), then click Ok Illustrative image
    Student example: dweb1@stu.chi.ac.uk
    Staff example: breynold@chi.ac.uk
  • Click Connect when prompted to continue Illustrative image
  • If your email address and password was successfully entered, you'll see the word Connected appear under the eduroam network Illustrative image

Wi-Fi connection problems

If you are still having difficulties connecting to Wi-Fi after following instructions on this page, you can start a web chat using the 'ask siz' link at the top of this page.  Illustrative image

Removing the eduroam Wi-Fi network

  • Click the network icon in the system tray. This is next to the time/date in bottom right corner and may look like a dot with a curved lines Illustrative image  or a computer screen with a cable Illustrative image  
  • Select Network settings Illustrative image
  • Choose Manage known networks Illustrative image
  • From the list of known networks, select the one you would like to edit Illustrative image
  • Select Forget Illustrative image

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