Help website

Help website

The help website offers many guides on topics such as Wi-Fi, email, accessing resources off campus etc, and has a Twitter feed showing tweets from our various University accounts.

You can find pages, for example Wi-Fi guides, through the search Illustrative image   or via the menu.  Illustrative image

Service status

The Help website shows service status Illustrative image  which gives details of planned maintenance on systems as well as information about current issues. It is a good idea to check there first before contacting SIZ.

If our usual lines of communication are impeded (email, Moodle) we will update our Twitter account at @SIZ_chiuni


How to access

  • Help website: help.chi.ac.uk
    Alternatively, from the University website chi.ac.uk click 'Staff and student links' then 'Help website'  Illustrative image
  • Service status: information is shown on the Moodle homepage Illustrative image   and the Help website homepage Illustrative image

Video guides

Still need help?