Listening to messages
To access voicemail:
- Dial 6375 (voicemail number) and you will be prompted to enter your security code
- You will hear “You have x new messages and x saved messages”
- Press 1 to listen to new messages and 5 for saved messages
Managing messages
While listening to messages you can do the following:
- Press 1 to pause/resume
- Press 2 to forward message
- Press 4 to discard/delete message
- Press 5 to save message
- Press 6 to review message
- Press 7 to skip to next message
- Press 00 for time/date that message was left
- Press * to exit/cancel
Note: Deleted voicemail messages must be retrieved straight away. Press 7 to retrieve. Once you have exited the voicemail system deleted messages cannot be retrieved
Remove incorrect "message waiting" status
Sometimes when you've deleted all your voicemail messages, the status on the display still says: "Message Waiting"
To clear this, press the following keys on your telephone: #91#C
To access your voicemail
From your own extension
- Dial 6375
- Enter your security code
- Follow the voice prompts
From another internal phone
- Dial 6375
- Press *
- Press #
- Enter your security code
- Follow the voice prompts
From outside the University
- Dial 01243 816375
- Press #
- Enter your security code
- Follow the voice prompts