How to change your personal greeting (the recorded message played to callers)
1. Access voicemail (6375)
2. Enter your security code
3. Press 3 to access Phone Manager Function
4. Press 1 for Personal Options
5. Press 3 to Record a Personal Greeting
6. It will say Press 2 to record all other conditions or 3 to record your out of office message
7. Press 2 and it will prompt you that you already have a recording
8. Delete the recording by pressing 4 (it may ask you to press 4 again to confirm)
9. Press 3 to record your personal greeting
10. Press 1 to record the greeting to be used when busy
11. Press 2 to start recording and 2 to stop
12. Press 5 to save or 4 to delete and restart the procedure from step 9
13. Replace the receiver
How to record and set an out of office greeting
This might be useful for when you are on annual leave or away for more than a couple of days
- Follow the steps above for changing your personal greeting but on step 6 press 3 to record your out of office message
- Follow all the rest of the steps through to 13
How to deactivate your out of office greeting
Next time you access your voicemail box it will prompt you that your out of office greeting is on. To deactivate your out of office greeting Press 4
To request a voicemail reset
If you are a new member of staff who is taking over an existing phone and voicemail please use request a change of user through Support Me.
If you have forgotten your security code please also use Support Me to request a reset.