Joining a Skype for Business meeting, seminar or tutorial.

The University of Chichester uses Microsoft's Skype for Business as a platform for online meetings and support. To attend a meeting, seminar or tutorial you should have recived a calendar invite or a link to the meeting, at the time of the meeting (or just before to give yourself some time to set it up) click on the link.

*Please note Skype for Business is not the same as Skype, Skype accounts will not work on Skype for Business.

Students and staff will have access to Skype for Business if you are using a university machine or if you are using your own device, you can download and install Skype for Business for free (as part of the Office365 package) by following the instructions on this page, (please ensure you have done this well in advance.)  Microsoft Office for students and staff

If you are external to the university or if you do not have skype for business set up on your device you can join a meeting as a guest through the webapp

  • The meeting request will be emailed to you  Illustrative image
  • If you have Skype for Business installed already, then when prompted click Open Skype for Business

     
  • If you do not have Skype for Business installed then click cancel and then click Join using the Skype for Business web app instead
    • Do not select the top link (Join Skype Meeting) unless you are a current Skype for Business user
       

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  • The Skype Web App window will appear, select "Download and install the Skype for Business plug-in"  Illustrative image
  • Once the plug-in has downloaded, select "Join the meeting"  Illustrative image
  • A pop-up window will open, select "Open Skype for Business Web App"  Illustrative image
  • From the sign-in window, select "Sign in as a guest to the meeting"  Illustrative image
  • Enter your name  Illustrative image
  • You may wait in a virtual "lobby" until the speaker let's you in
  • Once in the meeting, you have a number of buttons available  Illustrative image
    • Click here to open a text chat window
    • Start your webcam to allow others to see you
    • Mute and un-mute your microphone (If you are in a noisy location, please mute your microphone when you are not speaking)
    • Share your screen
    • End the call

Troubleshooting

  • Can't find your email invite after accepting the meeing?
    • Some email clients delete emails after they are accepted or declined. Please check your deleted emails folder. If you accepted the invitation, the meeting instructions will be in your calendar. 
  • No audio/video
    • To take full advantage of Skype for Business, you are advised to have speakers (or headphones), a microphone and a webcam. The webclient will select your default devices. 
  • I can't sign in?
    • If you do not have a University of Chichester account, you will need to sign in as a guest.  Illustrative image
  • I can't connect to the call 
    • If you are unable to connect to your call, you can join by telephone. Please see your meeting invitation for the phone number and conference ID  Illustrative image

Still need help?