Joining a Skype for Business meeting (externals)

The University of Chichester uses Microsoft's Skype for Business as a platform for online meetings and support. This page will guide you through what to do with an online meeting request.

Please follow these steps to join a meeting

  1. The meeting request will be emailed to you  Illustrative image
  2. Select "Try Skype Web App". Do not select the top link (Join Skype Meeting) unless you are a current Skype for Business user  Illustrative image
  3. The Skype Web App window will appear, select "Download and install the Skype for Business plug-in"  Illustrative image
  4. Once the plug-in has downloaded, select "Join the meeting"  Illustrative image
  5. A pop-up window will open, select "Open Skype for Business Web App"  Illustrative image
  6. From the sign-in window, select "Sign in as a guest to the meeting"  Illustrative image
  7. Enter your name  Illustrative image
  8. You will wait in a virtual "lobby" until the speaker let's you in
  9. Once in the meeting, you have a number of buttons available  Illustrative image
    1. Click here to open a text chat window
    2. Start your webcam to allow others to see you
    3. Mute and un-mute your microphone (If you are in a noisy location, please mute your microphone when you are not speaking)
    4. Share your screen
    5. End the call

Troubleshooting

  • Can't find your email invite after accepting the meeing?
    • Some email clients delete emails after they are accepted or declined. Please check your deleted emails folder. If you accepted the invitation, the meeting instructions will be in your calendar. 
  • No audio/video
    • To take full advantage of Skype for Business, you are advised to have speakers (or headphones), a microphone and a webcam. The webclient will select your default devices. 
  • I can't sign in?
    • If you do not have a University of Chichester account, you will need to sign in as a guest.  Illustrative image
  • I can't connect to the call 
    • If you are unable to connect to your call, you can join by telephone. Please see your meeting invitation for the phone number and conference ID  Illustrative image
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