Our Vision is:
To enhance the student experience by providing the highest level of customer service to the University community
Customer Service Provision:To our customers we intend to:
Our Vision is:
To enhance the student experience by providing the highest level of customer service to the University community
Customer Service Provision:To our customers we intend to:
Our vision is:
To enhance the student experience by providing the highest level of customer service to the University community.
For this reason we have implemented the following set of Customer Service Standards.
Our LRCs are the hub of our learning environment and we strive to provide a pleasant experience for all users, whilst maintaining a space that is conducive to study and research. This policy ensures that the core function and focus of our LRCs are...
A large amount of lost property passes through the University, left behind by staff, students and visitors. The University is not responsible for any personal items which have been lost on campus, but we will endeavour to make sure items are returned to their owner where...
The Support and Information Zone takes customer service very seriously as it is important to us that all our customers are happy with the service they receive.
Our customers – students, staff and visitors - are key to the services we offer in the SIZ and we...
When you borrow equipment you agree to the following terms and conditions:
Charges, Payments & Fines
At the SIZ we hold a number of items for sale, as well as offering facilities for students to pay fines and top-up their print credit.
Payments can be made by cash and bank card.
Bus Tickets Return Bus Ticket£1.20Ten Journey Bus Ticket£6....ChiReadingLists is the University's online reading list software which is used to access all core and recommended resources such as ebooks, videos, website links, and books available in our library catalogue. You can filter, search for resources, mark which ones will...
This page shows how to check which version of operating system you have for iOS (iPhone/iPad), Android, Apple Mac (OS X), and Windows.
iOS (iPhone/iPad)How to check which iOS version you have:
iOS...