Note: that the Data and Systems Security Policy also covers the use of mobile devices. You should take this into account and enable the security features of your device. If you lose a mobile phone or tablet with University email on it, then please inform the service desk as soon as possible, and we will arrange for the email data to be erased from the device remotely.
Your University email account can be set up on your iPhone or iPad in just a few easy to follow steps.
The instructions here are tailored for an iPhone, however the setup method is exactly the same on an iPad.
Other mobile phone will have a different menu system therefore we cannot create a guide that covers all models available. However the settings you need to input should very similar to those outlined in this guide.
Before we proceed, however, the University recommends that you update your iPhone or iPad software to the latest version. To do this, simply plug your Apple device into the computer that you set it up on, and open iTunes. From the main screen, if you select your device from the left hand panel. You can see what software version your device is on. To get it up to date with the latest version, click the ‘Update’ button circled below:
Once you click the ‘update’ button iTunes will download the latest software and install it for you. This process can take some time.
If the update button is not available it means that your iPhone or iPad is up to date with the latest version. Once up to date, we can carry on with setting up your email account.
1. Begin by going to settings from your home screen, you can do this by pressing the Settings button.
2. Once in the settings, select the Mail, Contacts, Calendars option:
3. Under the sub section Accounts select the Add Account option:
4. From the list of accounts on the Add Account screen, select Microsoft Exchange:
5. You will now need to put your email address and password in the required fields. The following shows an example for the user account MROCK1. Once the settings are put in, click Next
6. Your iPhone will verify your account settings, and eventually confirm them with you with this screen, click Next:
7. You will then be presented with this screen, which will allow you to select what you want to synchronise between your Outlook account and your iPhone.
By default, email is enabled, however, you also have the option to synchronise your Contacts and your University Calendar. This ensures that you have a backup of all this information on the Outlook servers. By selecting Contacts or Calendars you will be prompted whether to keep your contacts on your iPhone or not. Make sure you select Keep Contacts/Calendar on iPhone. Once finished, click Save.
8. Now that your email is setup, press the email button from the home screen, and select the University Email account. When you first go into your account you will notice that you have no emails:
After a few moments, your emails should be downloaded from the server:
